Erika Ralston portrait

Erika Ralston

Enterprise Customer Support SpecialistFMX

About

Erika Ralston is an Enterprise Customer Support Specialist at FMX, known for her expertise in space-scheduling conflicts. She has resolved thousands of help-desk tickets; chances are, she’s helped solve at least one of your issues. In “Product Deep Dive: Maximize Space and Minimize Conflicts with Smarter Facility Scheduling,” Erika will demonstrate rule-based scheduling, blackout dates, and approval workflows that keep classes, sports, and community events running smoothly. She’ll share pro-level troubleshooting tactics so you can solve issues before they hit your inbox.