Marcus Edwards
Customer Engagement ManagerFMXAbout
Marcus Edwards is the Customer Engagement Manager at FMX and a former Facilities Director for Buncombe County Schools. He has overseen a company-wide migration from spreadsheets to a live CMMS, spearheading asset tagging, preventive maintenance programs, and staff training. At FMX, Marcus has supported over 50 enterprise customers through change-management initiatives. His breakout, “How to Win Buy-In and Build Change That Sticks,” offers a field-tested blueprint for securing stakeholder support and driving lasting process improvements. Expect storytelling, templates, and plenty of hard-earned advice.